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Device

  1. What devices work with TTHotel?

    There are smart lock, lift controller, card encoder, energy saver, and gateway.

  1. Why failed to connect to card encoder?

    Reason 1:The driver of card encoder hasn't been installed properly.

​ The driver will be installed automatically on most Windows 10 computers. If you are using Win 7, please install it manually.Download Driver

​ Reason 2:The card encoder is not detected by computer

  1. How to manage sectors?

    There are 16 sectors in a card.TTHotel use the first 10 sectors by default.

    The remaining 6 sectors can be used for other systems. If you want to change the sector selection, please contact us.